Sales Counselor Senior Living

Brookdale Senior Living • Williamsburg, VA

136d

About The Position

Join a recognized workplace for diversity where you can grow your career and improve your overall health and wellness. This position offers a chance to earn more than just a paycheck, with opportunities for professional development and a comprehensive benefits package. The role involves engaging with prospective residents and their families, explaining the benefits of the community, and closing contract sales to maintain and improve occupancy levels.

Requirements

• Bachelor's degree or equivalent in coursework and related experience.
• Minimum of five years of progressive experience in real estate or health care.
• Experience in promotion, public relations, or admissions.
• Minimum of two years with a proven sales or promotion track record.
• Prior experience selling or promoting senior residential and health care services is highly preferred.
• Reliable car transportation with insurance and a valid driver's license.

Nice To Haves

• Knowledge of residential, psychological, social, and health care needs of seniors.
• Ability to develop marketing strategies to compete within the local market.
• Experience with marketing software.

Responsibilities

• Receive walk-in and call-in visitors and use software systems to identify and contact leads.
• Explain and demonstrate the benefits of residing and receiving care at the community.
• Communicate sales and contractual information and close contract sales.
• Solicit assistance from community staff to promote and explain community services.
• Review software databases to identify and follow-up on leads.
• Encourage prospective residents and families to make wait list deposits.
• Maintain long-term contact with prospects to encourage familiarity.
• Promote visits and tours of the community.
• Meet established goals regarding contacts and tours to achieve sales goals.
• Enter updated prospective resident information into the lead management system.
• Maintain positive relationships with current residents and their families.
• Identify groups to expand referral network.
• Cultivate leads through positive interaction with current residents.
• Assist in planning and executing special events to attract referrals.
• Conduct personal tours of communities for prospective residents and families.
• Communicate community features to compete with competitors.
• Explain fee structures and coordinate required staff interviews.
• Prepare standard legal documents for signature.
• Maintain contact with new residents to ensure their wellbeing.

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates
• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree