Sales Coordinator

JW Marriott Reston StationReston, VA
386d

About The Position

The Sales Coordinator at JW Marriott Reston Station plays a crucial role in supporting the hotel's sales and marketing efforts. This position involves assisting the sales team with various administrative and operational tasks, coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes. The Sales Coordinator is essential in maintaining high standards of customer service and facilitating successful sales operations.

Requirements

  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint is required.
  • Previous experience with LightSpeed and CI/TY is preferred.
  • A minimum of 1 year of hotel experience or a hospitality degree is preferred.
  • Previous customer service experience is required.

Responsibilities

  • Answer phones and leads quickly, providing fast, accurate, and luxury-level customer responses.
  • Contact customers, set appointments, coordinate site visits, and follow up with clients.
  • Assist in creating customer collateral, presentations, and marketing materials.
  • Respond to all guest inquiries and leads promptly.
  • Sell Weddings, Mitzvahs, and high-priced Associations.
  • Build proposals, conduct site inspections, discuss pricing minimums, block space, and create contracts.
  • Assist with general site tours of the hotel and show rooms.
  • Maintain a list of lead turn downs for arrival requests.
  • Solicit business as directed by the Director of Sales and Marketing (DOSM).

Benefits

  • Generous compensation package
  • Exceptional benefit plan for eligible associates and their family members
  • 401K matching program for eligible associates
  • Discounts with Crescent managed properties in North America for associates and their family members
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