Sales Coordinator | Hilton Aventura Miami

SHANER•Aventura, FL

12h•Onsite

About The Position

The Hilton Aventura Miami, a 208-room, full-service 4-star hotel, is seeking a Sales Coordinator. This hotel is managed by Shaner Hotel Group, an award-winning hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. Shaner Hotels partners with top hospitality brands and independent locations, offering services such as hotel development, design and construction, e-commerce, and revenue management. The Hilton Aventura is highlighted as a stunning property that celebrates women, diversity, and culture, featuring the Gala Restaurant, Muse Bar, a revolving art exhibition, and elegant banquet space. This role is presented as an opportunity for growth and development for individuals at various stages of their hospitality careers. The Sales Coordinator will provide clerical, secretarial, and administrative support to the Sales department, ensuring compliance with daily operational procedures, maintaining knowledge of hotel services, and assisting with general office organization and communication.

Requirements

High school graduate.
Minimum 1-year administrative experience.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to provide legible communication.
Computer skills.
Previous guest relations training.
Familiarity with preparing statistical reports.

Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain knowledge of all hotel services/features and hours of operation.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Familiarization with current customers and hotel accounts.
Working knowledge of the front desk and desk operations.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.
Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.