Sales Coordinator

Donohoe Hospitality Services

About The Position

We are seeking a highly organized and proactive Sales Coordinator to join our team. This role supports the sales department by managing inquiries and reservations, coordinating activities, and ensuring seamless booking execution. The Sales Coordinator will handle client inquiries, detail rooms only groups, and maintain client relationships through effective communication and follow-up. This position requires close collaboration with internal teams to ensure smooth coordination between sales and operations. The ideal candidate will have strong organizational and communication skills, keen attention to detail, and the ability to multitask in a fast-paced environment. Experience in sales support, event coordination, or a related field is preferred. In this position, you will also be required to perform Front Desk Agent duties as needed to support daily operations and guest service.

Requirements

  • Previous experience in sales, event planning, or hospitality is preferred.
  • "Hands-On" team member who is actively involved daily
  • Strong organizational, multitasking, and attention-to-detail skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work well under pressure while handling multiple tasks.
  • A proactive, positive attitude with a customer-first approach.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with Delphi and Fosse.
  • High school diploma or equivalent; post-secondary education in Hospitality, Event Management, or a related field is preferred.

Responsibilities

  • Provide administrative support as assigned.
  • Point of contact for all rooms only groups after sales turnover
  • Maintain reader boards throughout the hotel displaying in-house meetings. Update daily.
  • Answer telephone, take phone leads, take and refer messages, and return calls.
  • Responsible for inventory control of office supplies.
  • Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
  • Manage hotel reservations for the sales department as assigned by DOSM.

Benefits

  • health, dental, and vision insurance
  • leaves of absence
  • retirement plans
  • paid time off
  • hotel room discounts
  • daily pay access
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