Sales Coordinator

N C Machinery Co.•Anchorage, AK

10d

About The Position

The Sales Coordinator role at N C Power Systems in Anchorage is foundational to the success of the Sales Team. The sales coordinator is responsible for processing equipment/attachment orders and assisting customers with their parts, service, equipment rental, and training needs. Follow up phone calls are made to customers for questions, concerns and to ensure their equipment needs are met. This position is responsible for scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment. Appropriate paperwork is expected to be completed timely, logging and inputting data and reconciling inventory assets on a regular basis is critical in this role. Crisp communication skills are essential to interact effectively between N C Sales, Service, Parts, and credit departments. The position processes post sale claims to Caterpillar related equipment transactions and updates our database records to ensure inventory integrity. Assisting with our attachment ordering and inventory control are other essential requirements in this role. Our customers are VIP's and the Sales Coordinator must strive for a high level of customer satisfaction in all transactions both internal and external.

Requirements

Proficiency in Microsoft Office products is necessary which includes Outlook, Excel and Power Point.

Nice To Haves

2 or more year's related experience in a sales organization is preferred.

Responsibilities

processing equipment/attachment orders
assisting customers with their parts, service, equipment rental, and training needs
making follow up phone calls to customers
scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment
completing appropriate paperwork
logging and inputting data
reconciling inventory assets
communicating effectively between N C Sales, Service, Parts, and credit departments
processing post sale claims to Caterpillar related equipment transactions
updating database records to ensure inventory integrity
assisting with attachment ordering and inventory control
striving for a high level of customer satisfaction in all transactions both internal and external

Benefits

salary starting at $29.25 per hour
401k w/ Company Match and Profit Sharing
Paid Vacation, Holiday & Sick Leave
Premera Blue Cross Medical w/Telehealth & Dental
VSP Vision Insurance
Company Paid Life, AD&D & Disability Insurance
Employee Assistance Program
Quarterly Employee Recognition Cash Program
CAT Products, Rental/Sales Discounts
Credit Union Membership is available
Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
Seniority Bonus, starting at 5+ years
Employee Referral Bonus