Sales Coordinator

EOS Hospitality•Kennebunk, ME

11d

About The Position

Join the team at Kennebunkport Resort Collection as a Sales Coordinator and play a key role in bringing memorable guest experiences to life. In this dynamic, detail-driven position, you’ll support the sales team in coordinating group bookings, managing client communications, and ensuring seamless execution from inquiry to arrival. This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in delivering exceptional service behind the scenes. If you’re organized, proactive, and passionate about hospitality, we’d love to have you on our team. About Kennebunkport Resort Collection: The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory.

Responsibilities

Full-time, year-round position supporting sales team within all KRC properties providing administrative support to Sales Directors as needed, including assisting with contracts, addendums, proposals, and sales documentation.
Consult with Sales Directors and Event teams related to the needs of the groups during the sales and detailing process. Processes including but not limited to, reservation process including rooming lists, load-in scheduling, available property merchandise for welcome bags and pricing, available activities & pricing, food service options and pricing, floor layouts, event & meeting logistics, activities, coordinating with outside vendors, etc.
Upon Sales Directors contracting of group the sales coordinator will be introduced to group contact and along with sales director become a point of contact to assist with questions, documentation, and assistance up until groups’ arrival on property.
Facilitate and process group reservations and billing set up for all groups including rooming lists, individual reservations, and billing/routing setups. Work closely with property teams and guest services teams to ensure correct billing set up for arrival of group.
Occasional assistance in planning of and preparation for in-house events and promotional groups initiated by Marketing & PR teams
Assistance in creation of BEO, Group Resumes, and Banquet Checks for sales department for all groups throughout the year.
Lead wedding + event tastings as scheduled by Sales Directors (at least 2-months prior to event)
Schedule and lead BEO meetings with property teams 10 days prior to group arrival
Following BEO meeting, take on direct communication with group contacts to confirm details, make any last-minute changes, and prepare property staff for execution
Coordinate with banquet captain and/or property team on potential staffing needs maintain/update event operation SOPs
Coordinate, support, and help supervise pre-event set-up as needed with property teams (i.e. Maintenance)
Coordinate with Banquet Captain or General Managers, or appropriate property team member to prepare final group billing with team and Directors of Sales.
Upon groups' arrival on property the sales coordinator will support and coordinate between group and internal departments should any questions arise.

Benefits

Employer-subsidized medical, dental, and vision insurance
Company-funded $25K in complimentary life insurance and $1K/mo. in disability
Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Additional Health & Wellness benefits including prescription and gym membership discounts
Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
Flexible and understanding work-life equality
Family Matters Program of 3+ months paid parental leave for new parents
401k employer match, up to 4% of salary
Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
Gold Card annual complimentary restaurant allowance for managers
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including training and tuition reimbursement
Relocation assistance to temporary employer housing
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture
Company-funded Employee Assistance Program for life and mental health resources