Sales Coordinator

Study HotelsChicago, IL

About The Position

The Study at University of Chicago is looking for a highly organized and detail-oriented Sales Coordinator to be a part of our team. In this position, you will be responsible for the successful organization and administrative function of the sales office. You will have direct contact with our guests and assist in answering general inquiries regarding our event space and room availability. This is an exciting opportunity to join a growing brand that focuses on genuine hospitality and accommodates the needs of university markets by offering high-quality, full-service lodging. Every detail is meticulously thought out to enhance the guest experience, creating a sophisticated, yet relaxing environment.

Requirements

  • Education: Preferred Bachelor’s Degree within a related field – Business Administration, Marketing, Hospitality Sales.
  • Experience: Prior experience in a professional office setting or in a similar hospitality sales office.
  • Excellent verbal and written interpersonal communication skills.
  • Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
  • Ability to learn new technologies, including sales software and property management systems.
  • Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.

Responsibilities

  • Perform daily office duties, including but not limited to answering phones, updating sales contracts, assisting in the creation and distribution of banquet event orders, establishing and maintaining client files, and communicating with internal and external stakeholders.
  • Respond to general inquiries, facilitate site visits, and assist in the preparation of proposals and contracts.
  • Maintain an accurate sales database by updating merge documents, catering menus, producing key and audit reports, and creating and distributing a weekly resume packet.
  • Distribute banquet event orders and communicate final counts and changes effectively between the Sales, Banquet, and Culinary teams.
  • Participate in client prospecting, meetings, and networking events as directed by the Director, Sales & Marketing.
  • Collaborate with the Home Office on social media and various marketing initiatives to enhance brand visibility and engagement.
  • Provide personable and courteous guest service, promoting a high-quality company image by consistently demonstrating professionalism to both clients and colleagues.

Benefits

  • Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
  • Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.
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