Sales Coordinator
About The Position
The Sales Coordinator, reporting to the General Manager, supports the sales team by managing backend processes, coordinating customer requests, and ensuring accuracy and consistency throughout the sales cycle. This role is essential to enabling efficient sales operations while maintaining a high standard of customer service. Serving as a central liaison between Sales, Dispatch, Operations, and Billing, the Sales Coordinator ensures that customer requests, job details, and service expectations are clearly communicated and executed accurately. The role is responsible for maintaining organized workflows, ensuring timely follow-up on active jobs, and preserving data integrity across systems. By enhancing process efficiency, supporting accurate billing and documentation, and driving consistent execution, the Sales Coordinator contributes to overall team performance and helps deliver a seamless customer experience from initial request through service completion.
Requirements
- 2-4 years of experience in customer service, sales support and/or administrative roles
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent interpersonal and communication skills for effective collaboration with internal teams and external customers.
- Highly motivated self-starter with the ability to work independently and as part of a team.
- Demonstrated problem-solving and troubleshooting skills with a proactive approach to resolving issues.
- Strong organizational skills and attention to detail
Nice To Haves
- Experience with CRM or scheduling systems preferred
Responsibilities
- Support sales team with quotes, proposals and customer documentation
- Maintain accurate CRM data, including customer information, pricing and service details
- Coordinate service and scheduling details with Dispatch and Operations
- Track active jobs, orders, and ensure timely follow through
- Respond to inbound customer inquiries and provide updates in a professional and timely manner
- Support billing accuracy by ensuring job details, pricing and documentation are complete
- Assist with customer onboarding and account setup
- Communicate with internal teams to ensure alignment on customer needs and service execution
- Identify process gaps and communicate opportunity for improvement
- Provide administrative and reporting support to the sales team
- Other duties as assigned
Benefits
- Competitive Hourly Pay: Market-based pay with annual performance reviews and pay increase based on company and individual performance.
- Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage; along with 401(k) with 5% company match
- Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
- Paid Time Off: Generous PTO policy accrues from day 1, floating and company paid holidays.
- Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
- Supportive Leadership: Leadership that values safety, professionalism and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
