Sales Coordinator

AccorHotel • Long Beach, CA

10h • $30

About The Position

As a sales coordinator you will be responsible for providing clerical and administrative support to the Managers in Sales & Marketing and further ensure department goals are met by providing administrative support to all facets of the group convention and sales process. Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel. While supporting the sales department, you will respond to general telephone/ email/ mail inquiries. Must be able to deal with a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distribute mail, make photocopies, prepare reports and send faxes. Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment. Create and maintain accounts, bookings, and events. Be the first point of contact for lead inquiries and assign such leads in a timely manner. Perform data entry Maintain regular and predictable attendance Other tasks as assigned

Requirements

• Must be very proficient in Word, Excel, PowerPoint, Outlook and knowledge of Opera Cloud Sales & Catering is preferred.
• Able to provide clear and professional telephone communication.
• Excellent verbal and written communication skills.
• Capable of managing multiple projects and responsibilities with ease.
• Well organized and detail oriented.
• Able to work independently and as part of a team in a fast-paced environment.
• High school or equivalent education required

Nice To Haves

• Bachelor’s degree preferred.
• Prior luxury hospitality experience preferred.

Responsibilities

• Providing clerical and administrative support to the Managers in Sales & Marketing
• Ensure department goals are met by providing administrative support to all facets of the group convention and sales process
• Respond to general telephone/ email/ mail inquiries
• Deal with a high volume of incoming calls
• Prepare customer correspondence such as contracts and proposals
• Open and distribute mail
• Make photocopies
• Prepare reports and send faxes
• Assist with special projects as needed
• Maintain filing systems
• Maintain schedules in terms of appointments, travel and meetings
• Act as a liaison with departments when necessary
• Maintain a professional environment
• Create and maintain accounts, bookings, and events
• Be the first point of contact for lead inquiries and assign such leads in a timely manner
• Perform data entry
• Maintain regular and predictable attendance
• Other tasks as assigned

Benefits

• Hourly rate: USD $29.50 per hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity.
• A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees