Sales Coordinator

National Lutheran Communities & Services•Staunton, VA

8d•$24 - $28

About The Position

At The Legacy at North Augusta, you’ll join a vibrant, mission-driven community where your talents are valued, your ideas are heard, and your work truly matters. Here, compassion and connection aren’t just part of what we do—they define who we are. Every team member contributes to creating a place where residents thrive and where belonging is a way of life. As a Sales Coordinator, you’ll have the opportunity to turn your gift for building relationships into something meaningful. You’ll guide future residents and their families toward discovering not just a new home, but a welcoming community filled with care, dignity, and purpose. Surrounded by a supportive team that celebrates your success, you’ll grow personally and professionally while helping others feel at home. As a Sales Coordinator, you’ll play a vital role in connecting older adults and their families with The Village at Orchard Ridge—a vibrant community in Winchester that celebrates purposeful living and redefines what aging looks like today. You’ll support the mission of NLCS by delivering exceptional service, managing prospect relationships, and helping individuals discover a place where they can truly thrive. Backed by the reputation and resources of NLCS, you’ll have both the guidance and autonomy to make a lasting impact on future residents and the community as a whole. At NLCS, culture is at the heart of everything we do. We foster an environment of transparency, inclusion, and empowerment, where every team member is valued and encouraged to bring their authentic self to work. We’re also deeply committed to your well-being, offering outstanding benefits, professional growth opportunities, and a workplace where your contributions are genuinely appreciated.

Requirements

Associate’s degree in marketing, Business, Communications, Human Services or related field preferred
Two years of experience in sales support in a long-term care, health care, senior living or service-related environment preferred; or an equivalent combination of education and experience
Experience giving presentations and interacting with customers and sales prospects preferred
Visibility requires maintaining a professional appearance and providing a positive company image
Must possess strong written and oral communication skills; and ability to maintain confidentiality resident information
Must be customer service oriented, relational, enthusiastic, efficient, organized, goal-directed, detail oriented and display a genuine warmth and hospitality in interpersonal interactions
Must be able to develop presentations, documents, and reports
Must have intermediate proficiency in Microsoft Office. Experience in CRM databases preferred

Responsibilities

Build trusting relationships with prospective residents and their families.
Lead engaging tours and presentations that spotlight our warm community and exceptional lifestyle.
Partner with marketing and operations teams to achieve and exceed occupancy goals.
Manage sales processes with integrity, attention to detail, and care.
Maintain accurate records and updates in our CRM system.
Shine as a community ambassador at events, workshops, and outreach programs.