Sales Coordinator

Squishable•New York, NY

5d•$24 - $25

About The Position

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say "awww." Our offices are in a sunny Soho loft in NYC, and downtown Washington DC. Role: Sales Coordinator Department: Sales Reports To: Director of Sales Status: Non - Exempt Job Summary: Provide daily support to the Sales team by coordinating with sales representatives and assisting the Sales Director in both day-to-day activities and projects.

Requirements

1-2 years of prior account management experience
Experience working with an ERP is preferred
Excellent organizational, attention to detail, time management, and follow-up skills
Ability to work effectively and efficiently under tight deadlines
Exceptional verbal and written communication skills
Sound critical thinking and problem-solving skills
Self-starter who can work independently, but knows when to bring the management team into the decision-making process
Fast learner; can learn, retain, and apply information quickly and efficiently
Ability to remain calm, positive, and effective in high-energy, high-expectation situations of urgency
High degree of computer literacy; must be proficient in MS Word, Excel, Outlook, and PowerPoint

Responsibilities

Responding promptly and professionally to incoming wholesale customer and sales rep inquiries via phone and email.
Acquiring and applying comprehensive product knowledge of our entire catalog
Entering and maintaining account information, item data, sales reports, and sales rep records
Managing the logistics (i.e., shipments, registration, prototype requests, ordering of product and furniture) for tradeshows, gift shows, consumer shows, and/or customer meetings; some travel and physical labor may be required
Creating daily/weekly reports to support the sales team
Coordinating semi-annual mailings and sample shipments
Preparing sales documents, training tools, and other supporting materials
Managing the B2B website and Faire Marketplace for US and International stores.
Managing the store locator by keeping up-to-date information.
Assisting with follow-up phone calls to potential, new, and existing accounts
Creation and management of weekly email blasts and other marketing initiatives.
Assisting with general customer service and wholesale order processing, as necessary, including International customers.