Sales Coordinator

CINDER RESIDUALS TEXAS LLC•Fairfield, TX

31d•Onsite

About The Position

The Sales Coordinator provides administrative and operational support to commercial activities by managing customer onboarding, order coordination, logistics communication, and sales documentation processes. This role serves as a coordination point between Sales, Plant Operations, Logistics, and Accounting to ensure orders are executed accurately and on schedule. This is an hourly position supporting daily operational workflows. Work hours may vary depending on shipment schedules, customer demand, and plant activity. Overtime may be required to support business needs. Success in this role requires strong organization, attention to detail, and timely follow-through across multiple active orders and customers.

Requirements

High school diploma or GED required
2–4 years of experience in sales coordination, order management, logistics coordination, construction materials, manufacturing, or industrial operations preferred
Experience supporting shipment scheduling, order execution, or customer account setup strongly preferred
Experience working in a fast-paced, deadline-driven operational environment preferred
Strong organizational and time-management skills with the ability to manage multiple active priorities
Strong attention to detail with the ability to maintain accurate documentation and data across multiple systems
Excellent written and verbal communication skills
Proficiency with Microsoft Office (Excel, Outlook, Word, Teams) required
Experience with CRM or ERP systems (e.g. Salesforce) preferred
Agree to Drug Screening Panel
Agree to a Criminal Background Check
Agree to attend Company’s Safety Training Program and acknowledgement receipt of such training
Agree to receive, review and acknowledge receipt of the Company’s Information Technology Manual
Acknowledge receipt of Cinder Residuals Employee Handbook
Agree to sign the Company’s Inventions Assignment and Confidentiality Agreements

Responsibilities

Coordinate new customer onboarding including collection and verification of required documentation (W-9, tax exemption certificates, credit references, COI, payment terms, etc.)
Maintain accurate customer records within Salesforce and support business systems
Assist with contract intake and ensure commercial terms are properly captured for operational execution
Maintain organized electronic files of agreements and onboarding documentation
Coordinate order readiness between Sales, Plant Operations, and Logistics teams
Communicate shipment schedules, load availability, and delivery updates to customers and carriers
Prepare and verify required documentation including Sales Orders, Bills of Lading (BOLs), releases, and supporting shipment records
Track order progress and proactively communicate schedule changes or delays
Support load scheduling aligned with plant production and trucking availability
Enter and maintain sales orders and customer data within Salesforce and related systems
Verify pricing, payment terms, and billing information prior to shipment release
Coordinate with Accounting to confirm credit approval or prepayment requirements
Maintain accurate documentation supporting invoicing and reconciliation
Serve as a primary communication link for order coordination activities
Provide timely updates to customers, carriers, and internal stakeholders
Follow up on outstanding approvals or documentation to prevent shipment delays
Support Sales responsiveness by ensuring coordination tasks move forward efficiently
Assist with reporting and tracking sales activity and order status
Support improvement of forms, templates, and workflow processes
Provide day-to-day communication support to customers and commercial partners to facilitate order processing, scheduling, and shipment execution.
Provide administrative support to Sales and Operations leadership as needed