Sales Coordinator

Coury Hospitality•San Diego, CA

15h•Onsite

About The Position

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Coury Hospitality has an amazing opportunity as a Sales Coordinator 🎤 SALES COORDINATOR Hard Rock Hotel San Diego📍 On-Site | Full-Time & Part-Time Support the Strategy. Power the Details. Elevate the Experience. As a Sales Coordinator, you play a vital role behind the scenes—supporting the Sales & Catering team and ensuring every detail is flawlessly executed. You are the organizational heartbeat of group business, helping transform inquiries into booked experiences and plans into unforgettable events. If you thrive on precision, collaboration, and delivering exceptional service in a fast-paced hospitality environment, this role is your stage. 🎯 Your Mission Provide exceptional administrative and operational support to the Sales & Catering Department, ensuring accuracy, organization, and seamless coordination that allows our sales team and clients to succeed.

Requirements

Have a true passion for hospitality and service excellence
Thrive in a fast-paced, detail-driven environment
Communicate clearly and professionally—verbally and in writing
Are highly organized, proactive, and solution-oriented
Take initiative with energy, flexibility, and professionalism
Build strong, positive relationships with clients and teammates
Are proficient in Microsoft Office and general computer systems
Present yourself with a polished, professional appearance
Are comfortable working extended hours, including weekends or holidays, as needed
Minimum of 2 years of experience in a similar role, preferably within a four- or five-star/diamond property

Nice To Haves

College diploma preferred (Hospitality program a plus)

Responsibilities

Build and manage group room blocks in Opera
Enter group rooming lists and individual reservations as needed
Ensure all billing information for reservations, groups, and Master Accounts is accurate and complete
Utilize SFA to accurately track accounts, bookings, and follow-ups
Maintain Data Quality Index standards within SFA
Enter and update client and account information
Create and distribute proposals, resumes, agreements, and Banquet Event Orders (BEOs)
Develop catering and banquet sales tools to support the sales process
Send sales correspondence, rooming lists, and BEOs to clients as requested
Respond to client requests with professionalism and urgency
Assist with site visits and walkthroughs to finalize event details
Support event preparation and execution, including on-site coordination when required
Serve as a point of contact for clients during events, assisting with last-minute needs
Coordinate with vendors and internal teams to ensure flawless execution
Liaise with hotel departments to ensure client expectations are met or exceeded
Actively participate in weekly BEO meetings with the Banquet Team
Communicate changes, additions, or updates to culinary and operational teams
Provide post-event recaps, operational insights, and improvement suggestions
Engage clients in conversations about future events and re-booking opportunities
Perform other duties as assigned by the Director of Sales & Catering or Director of Operations
Represent the brand with professionalism, warmth, and confidence in all interactions
Deliver an exceptional level of service at every touchpoint