Sales Coordinator - EVEN Orlando Staybridge Suites Universal Blvd

IHG•Tangelo Park, FL

12d•$23

About The Position

Our hotels bring people together. We’re searching for a Sales Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences. Every day is different at IHG, but you’ll mostly be: ● Liaising with clients to build accurate events bookings ● Delivering exceptional service standards in-person, on email or over the phone ● Establishing client requirements to effectively facilitate their needs ● Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue ● Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team

Requirements

Previous groups, meeting and events experience in a hotel or sales role
Passion for providing excellent client experiences and client engagement
Confidence in proactively preventing problems and ability to handle service recovery following any complaints
Love of working in a fast-paced and motivated team with a desire to take the next step in your career
Excellent attention to detail
Exceptional administrative and time-management skills
Willingness to work as part of a team and learn new things

Responsibilities

Liaising with clients to build accurate events bookings
Delivering exceptional service standards in-person, on email or over the phone
Establishing client requirements to effectively facilitate their needs
Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team