Sales Coordinator - Part time HGI

BC LYND HOSPITALITY LLC•Harlingen, TX

11d•$14 - $14•Onsite

About The Position

The part-time sales coordinator for the Hilton Garden Inn in Harlingen, Texas, is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth hotel operation of sales. He/she is also responsible for providing attentive, courteous, and efficient service to all guests. Education & Experience: A high school diploma or equivalent is required, and experience in a hotel or a related field is preferred. At least 1 to 3 years of progressive experience in a conference center or related field is preferred. College coursework in a related field is helpful. Computer knowledge/skills such as Microsoft Excel, Word, PowerPoint, and Outlook preferred. Delphi and Quore knowledge preferred. Team knowledge is preferred.

Requirements

A high school diploma or equivalent is required
Must be able to effectively communicate, both verbally and in writing, with all levels of associates and customers in an attentive, friendly, courteous, and service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by associates and customers.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with clients and associates in an attentive, friendly, courteous, and service-oriented manner.
Maintain regular attendance in compliance with BC Lynd’s standards, as required by scheduling, which will vary according to the needs of the conference center.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
Comply with BC Lynd’s standards and regulations to encourage safe and efficient hotel operations.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other conference center-related areas.
You must be able to maintain the confidentiality of information.
Must be able to show initiative, including anticipating customer or operational needs.

Nice To Haves

Experience in a hotel or a related field is preferred.
At least 1 to 3 years of progressive experience in a conference center or related field is preferred.
College coursework in a related field is helpful.
Computer knowledge/skills such as Microsoft Excel, Word, PowerPoint, and Outlook preferred.
Delphi and Quore knowledge preferred.
Team knowledge is preferred.

Responsibilities

Answer telephone and email messages. Respond accordingly.
Open and distribute mail.
Maintain and stay abreast of the latest computer programs/innovations such as Microsoft Excel, Word, PowerPoint, and Outlook (as applicable).
File all pertinent correspondence in a timely manner.
Type all correspondence pertaining to the department.
Prepare and send month-end accounting spreadsheets
Participate in event payment collections and past due collections.
Learn and update Quore with upcoming events
Maintain an adequate inventory of office supplies.
Responsible for the smooth operation of the office.
Qualify incoming leads for the correct sales manager.
Perform Convention Center Site Tours in the event a Sales Manager is not available.
Assist clients and event managers with AV and F&B should a sales manager not be available.
Type and distribute meeting minutes.
Maintain the trace files as needed. Learn the proper way to prepare and fold and the correct turnover process.
Prepare and distribute Banquet Event Orders (BEOS) as per client needs (catering only).
Assist with daily operations at the conference center as needed.
Assist with copying/faxing/scanning/mailing.
Greet customers/clients/associates when necessary.
Attend meetings/training as required by management.
Attend a weekly sales meeting with the Dual Director of Sales.