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Customer support role focused on gaining experience within a less complex environment (i.e., fewer SKUs, smaller customers, limited mill set) in taking orders in the selling tool and SAP. Interacts daily with sales and/or long-term and potential new customers. Collaborates with a team of sales professionals and is a member of and/or supports a larger sales team in a specific Wood Products business and acts as a single point of contact to assigned customers/sellers. Expected to grow in knowledge and expertise in areas such as system improvements, customer product needs, and manufacturing impacts.