Sales Coordinator

Stonebridge Companies • Needham, MA

287d

About The Position

The purpose of a SALES COORDINATOR is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.

Requirements

• A high school diploma or general education degree (GED); and/or experience in a hotel or a related field preferred.
• At least 2 to 3 years of progressive experience in a hotel or related field preferred.
• College course work in a related field helpful.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to interpret and perform basic math functions.
• Must be able to work with and understand financial information and data.
• Computer knowledge required.
• Excellent knowledge of MS Office programs required.

Responsibilities

• Responsible for maintaining and updating sales files in Sales Pro.
• Coordination of all groups as contracted by the sales manager/DOS.
• Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days.
• Determine and coordinate all needs of the customer.
• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the clients expectations.
• Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Maintains file history.
• Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
• Work with sales personnel to achieve required sales team goals.
• Have current knowledge of hotel rates, strategies, discounts and promotions.
• Assist with completing any required sales reports.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

What This Job Offers

• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: High school or GED