Choice Hotels International-posted 3 months ago
Entry Level
Bloomington, MN
1,001-5,000 employees

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

  • Provides administrative and clerical support to the director and managers of sales, catering and marketing.
  • Support, distribute and organize all customer and hotel communications.
  • Producing reports and communications as needed.
  • Participates in the development and implementation of business strategies for the hotel.
  • Assists with developing and implementing strategies for achieving group, convention and catering sales goals.
  • Contributes to the Sales and/or Catering Team’s individual and team goals.
  • Supports managers with convention planners, sales account managers and clients.
  • Assists Sales with prospective customers.
  • Assists on-site client inspections to illustrate available services.
  • Maintains proper flow of information to/from sales and/or team.
  • Prepares reports as necessary to improve management decision making.
  • Manages the Inquiry logs, Group Room Control (GRC) and Group Diary logs.
  • Creates 100% guest satisfaction by providing the Radisson experience.
  • Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems.
  • Performs other duties as required by Management.
  • High school diploma required, associate’s degree preferred.
  • Minimum one - three years hotel experience preferred.
  • Proficient computer skills including Microsoft Office Suite®, Delphi and/or Opera.
  • Strong verbal and written communication skills.
  • Strong mathematical skills.
  • Local market knowledge preferred.
  • Able to collaborate effectively in a team environment.
  • General knowledge of contract laws a plus.
  • Equal opportunity and affirmative action employer.
  • Employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class.
  • Drug-free workplace with pre-employment drug tests required.
  • Background checks required before employment begins.
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