Sales Coordinator (Hybrid: Onsite & Remote) (Southeast Region)

US Foods Holding • Columbia, SC

405d • $33,280 - $52,000

About The Position

The Sales Coordinator at US Foods is responsible for developing relationships with key customers, processing orders, and supporting Territory Managers to drive sales performance. This hybrid role combines onsite and remote work, focusing on customer engagement and effective communication to enhance sales and service delivery.

Requirements

• High School diploma or equivalent required; Bachelor's degree preferred.
• At least three (3) years of previous customer service experience required.
• Food service distribution experience preferred.
• Previous sales experience preferred, but not required.
• Working knowledge of CRM tools, especially Salesforce.com, is a plus.
• Strong verbal communication and interpersonal skills required.
• Solid problem resolution ability required.
• Customer service orientation with the ability to influence/persuade customers.
• Working knowledge of Microsoft Word, Excel, and Outlook required.

Nice To Haves

• Previous sales experience preferred.
• Working knowledge of CRM tools, especially Salesforce.com.

Responsibilities

• Develop relationships with key customers, both internal and external.
• Contact customers for orders and add-ons.
• Process orders through internal order entry systems.
• Promote customer engagement with US Foods.com for order entry and value-added services.
• Highlight ongoing promotions and opportunities to up-sell/cross-sell to customers.
• Support order guide maintenance in Edge and customer shopping lists in US Foods.com.
• Respond to customer and Territory Manager inquiries in a timely manner.
• Maintain ownership of follow-up communication from escalated inquiries.
• Leverage proprietary US Foods systems and tools to answer inquiries accurately.
• Attend department sales meetings and product trainings for professional development.
• Provide administrative support to Territory Managers and Sales Management.
• Respond to product receiving and pricing inquiries.
• Provide vacation/back-up coverage to Territory Managers.

Benefits

• Employee stock purchase plan
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED