Sales Coordinator Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton Pigeon Forge, TN

Hilton • Pigeon Forge, TN

275d

About The Position

We are seeking an energetic and outgoing individual to join the Chartwell Hospitality team as a Sales Coordinator. This position will support the efforts of the Director of Sales and handle specific market segments, such as wedding and social groups and meetings, as assigned.

Requirements

• Hotel experience is preferred, but not required
• Previous front desk, reservations or sales office experience is a plus
• Clear, concise written and oral communication skills
• Must be able to work efficiently in a fast-paced working environment
• Must be extremely organized and detail-oriented
• Ability to effectively multi-task, prioritize and meet deadlines
• Proficient with computers including MS Word and MS Excel
• Ability to learn to use new computer systems and programs

Responsibilities

• Answering calls, qualifying and selling our hotel's facilities and services to inquiries and sales leads
• Generating proposals and agreements for group and meeting room events
• Maintaining communication with clients from the beginning to end of their event, to ensure their satisfaction
• Conducting hotel tours and site inspections for prospective clients
• Attending community and industry networking events to represent the hotel
• Documenting sales activities in Salespro
• Organizing and participating in sales blitzes
• Maintains awareness of the sales practices of the hotel's competitive set and is a 'product expert' when selling against them
• Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communications and meets deadlines
• Builds strong relationships and loyalty all clients/groups and maintains professional integrity
• Other tasks assigned by the GM and DOS

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation