Sales Conversion Specialist

Castleworks Home Services Company•Valencia, CA

About The Position

Turn “not yet” into “YES” — and get paid for every deal you close! Are you a proven closer who thrives on winning the sale—but prefers working warm opportunities instead of cold calling? Castleworks Home Services is looking for a Sales Conversion Specialist to re-engage customers who previously received estimates and convert those opportunities into revenue. This is a high impact inside sales role focused on follow-up, objection handling, and closing. If you know how to build value, create urgency, and confidently ask for the sale—this role is built for you.

Requirements

Proven experience closing sales (inside sales preferred)
Strong objection handling and follow-up discipline
Results-driven and competitive mindset
Ability to manage and prioritize a pipeline of opportunities
Intermediate Excel, along with financing website portals and our in-home CRM -Service Titan.
Ability to obtain a California State Home Improvement State License with the California State Board (company paid for)

Nice To Haves

Experience in HVAC, plumbing, or home services is a plus

Responsibilities

Re-engaging customers who previously received estimates but did not move forward
Reviewing prior quotes and identify opportunities to close
Overcoming objections and guide customers to a buying decision
Closing sales over the phone and through follow-up communication
Accurately document activity and sales in ServiceTitan
Partnering with field technicians and sales advisors to maximize revenue
Following established sales processes and continuously improve performance.
Ensuring that all unsold estimates are reached out to at least three times using phone, text or e-mail.
Meeting monthly revenue targets through recovered sales
Working with leadership to negotiate pricing, add-one services, rebates, etc.
Ability to work weekends and evenings as needed