Sales Control Department Manager

Boscov's Department Store, LLC•Wilmington, DE

111d

About The Position

Boscov’s Sales Control/ Customer Service Desk Manager Experienced Sales Control/ Cash Office Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team. As part of a fast-paced, dynamic management team, you will supervise a team of associates to ensure they develop relationships with our customers so that each customer’s needs are met in a quick and efficient manner. Your previous management experience along with your strong organizational and customer service skills will ensure your success in this dynamic leadership role. If you are looking for a great opportunity to pursue a rewarding management career with a company known for quality and big savings, apply today!

Requirements

Ability to lead a retail team to actively engage coworkers to provide excellent customer service
High school diploma or equivalent; bachelor’s degree, preferred
Prior money management and retail, banking, or accounting experience
Basic accounting skills
People management skills, ability to lead and develop coworkers
Excellent written, verbal, and interpersonal communication skills
Creative problem solving skills
Ability to learn computer systems, POS register, telxon, and interpret reports
Available to work varied days and hours as work schedule requires, including evenings and weekends

Nice To Haves

bachelor’s degree, preferred

Responsibilities

Supervise and participate in the accountability and balancing of cash receipts and paperwork
Investigate & resolve discrepancies
Order supplies for Customer Service Desk
Supervise, train & coordinate Sales Control Office and Customer Service Desk
Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures