Sales Consultant

La-Z-Boy•Costa Mesa, CA

19d•Onsite

About The Position

Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $55K+ annually. Competitive earnings potential: includes an hourly base wage plus UNCAPPED commissions on all WRITTEN Sales. Responsible for creating sales utilizing exceptional customer service and knowledge of the La‐Z‐Boy selling process, products and services. Strive to create long‐term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La‐Z‐Boy Designer. Training Pay: $20 per hour for 2-6 weeks (no commissions) Average Annual Earning Potential After Training: $36,000 - $60,000+ (inclusive of base, commission, and bonus) Job Description: ✨ Sell Luxury. Live Modern. Earn Without Limits. ✨ Now Hiring: Sales Consultant – La-Z-Boy Furniture Galleries Location: Costa Mesa, CA Compensation: Base + Unlimited Commission La-Z-Boy isn’t just comfort — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income. What You’ll Be Doing: Guiding high-end clients through a premium sales experience. Creating inspired spaces with world-class furniture and décor. Curating luxury looks while earning commissions with no ceiling. What You’ll Get: Unlimited earnings– top performers take home $50K–$80K+ annually. A sleek, modern showroom that feels more like a gallery than a store. Ongoing training in luxury sales, interior trends, and design consultation. Exclusive employee discounts so your own space turns heads. A brand that sells itself — and a team that celebrates success. Who You Are: Polished, persuasive, and endlessly ambitious. Passionate about modern aesthetics and premium materials. Obsessed with detail, service, and delivering the wow factor. Experienced in sales or retail (luxury experience = a major plus). You don’t do average — and neither do we. This is your chance to turn your love for modern luxury into a high-reward career. Apply today. Curate beauty. Sell bold. Earn big. COMPENSATION for this location: Training Pay: $20.00 per hour for 2-6 weeks (no commission) After Training: Base pay $18.00 per hour + commission on written sales Commission: UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444. Come experience the power of comfort in your career! At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day. If you’re ready to join an industry-leading organization that values passion, innovation, and helping our communities, you’re ready to explore La-Z-Boy. There are chairs that need to be filled at La-Z-Boy. Find out if there’s one for you. La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.

Requirements

High School Diploma or equivalent
Previous selling experience and ability to close a sale strongly preferred
Excellent communication, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate, build rapport, and positively influence
Demonstrated persuasion and negotiation skills
Ability to effectively manage time and conflicting priorities
Ability to effectively and productively with others as a team
Ability to work the schedule and hours dictated by business needs
Ability to work evenings, weekends and holidays as required
Initiative to meet assigned goals, missions and objectives and motivated to achieve more
Strong attention to detail
Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint
Ability to pass background and drug screen.

Nice To Haves

Bachelor’s degree in Business or a related field

Responsibilities

Drives Sales Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐Boy
Promote the Design program & assist the Designer to achieve established Design program sales goals
Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.
Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers
Maximize store promotions, marketing initiatives, and grassroots programs
Maintain strong knowledge of the features and benefits of existing and new product lines
Design Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
Execute and champion the Design process following the established company guidelines
Responsible for supporting design related functions in the store
Customer Focus Provide the highest level of customer service to all current and future customers
Ensure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process
Effectively use Podium to ensure customer satisfaction and future follow‐up
Make sound business decisions to deliver customer satisfaction and promote team environment
Provide support by being responsive to incoming phone calls and emails
Assist in handling customer issues and/or complaints.
Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
People Maintain a positive working relationship with all store employees
Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals
Help promote and champion a culture of sales and service
Operational Excellence Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible for accurately completing daily On‐Point system logs
Show a sense of urgency, enthusiasm and excitement with the store team and customers
Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
Consistently schedule deliveries with customers
Responsible for opening and closing of the store

Benefits

Health Insurance through Blue Cross/Blue Shield
Optum for Prescriptions
In-Network Dental and Vision Insurance
Paid Vacation
401k with match
Disability Insurance
Life Insurance and AD&D
Paid Bonding Leave
Paid Training
Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
Tuition Reimbursement (may receive up to $5,250 per calendar year)
Employee Assistance Program (Free to all employees!)
Counseling sessions
Financial and legal resources