Sales Consultant - Countryside

Seidel Hyundai•Adamstown, PA

About The Position

Used Car Sales Consultant Seidel Auto Group is seeking a motivated and customer-focused Sales Consultant to join our team in Adamstown, PA. As a Sales Consultant, you will play a key role in helping customers find the perfect vehicle to meet their needs while delivering outstanding service and building lasting relationships. General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Provide sales personnel that are motivated, thoroughly trained, and available to the customers. Manage trade-ins, sales, and delivery of new and used vehicles. Keep a vehicle and sales history log. Using appropriate procedures for management, facilitate the Sales Department to generate expected levels of gross and net profit Establish sales quotas for all sales personnel which meet their individual skill levels. Provide for an appealing lot, set up with vehicles and accessories to draw the interest of customers.. Supervise employees to ensure that facilities are clean and efficient. Support and maintain personnel policies, both morally and as prescribed by law Create and perform annual performance reviews Working together with the General Sales Manager/GM, devise appropriate monthly and annual goals for the Sales department. Establish and maintain active programs to follow up sales. Prepare and present reports to the General Manager when asked. Meet budgeted revenue and expense goals. Attend pertinent training as available to keep current with sales department concerns and sales techniques. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of the responsibilities and expectations of this position. The Dealershp reserves the right to modify this job description at any time with or without notice

Requirements

Previous experience in automotive sales or a related customer service role is preferred.
Strong communication and interpersonal skills.
Ability to build rapport and trust quickly with diverse customers.
High level of professionalism and a commitment to providing excellent customer service.
Valid driver’s license and clean driving record.
Self-motivated with a drive to achieve sales goals.

Nice To Haves

Familiarity with automotive products and technology is a plus.

Responsibilities

Greet customers promptly and assist them throughout the sales process.
Understand and assess customer needs to recommend appropriate vehicles and options.
Present and demonstrate vehicle features and benefits effectively.
Respond to customer inquiries via phone, email, and in-person.
Negotiate sale terms and complete necessary documentation accurately.
Maintain up-to-date knowledge of product features, inventory, and promotions.
Work collaboratively with the finance and service departments to ensure a seamless customer experience.
Meet or exceed monthly sales targets and dealership goals.