Sales Consultant

MIKE COUNSIL PLUMBING LLC•San Jose, CA

8d•Onsite

About The Position

Are you ready for the unmatched career opportunity in customer service and sales? Look no further. Our client first organization is seeking driven individuals like you to join our team. With top tier compensation, this is the career you have always dreamed about. Say goodbye to the same old dead-end roads and embark on a journey that will allow you to provide your family with the life they deserve. Picture yourself enjoying financial freedom, personal growth, and endless possibilities. Our attractive package offers the chance to make a significant impact while enjoying the rewards that come with it. Don't miss out on this opportunistic chance to thrive in your life. The Plumbing Field Advisor position is one, that will require dedication to honing all working relationships to the best of your ability. Mike Counsil Plumbing is a client first organization, we believe that all good things in business will follow the spirit of how can I help the client. While we know the client is not always right, it is our responsibility to exhaust our best effort to know they are happily involved with MCP. Always inform and remind the client of the process along the way, this will help to avoid surprises about the process. As a MCP Field Advisor your need to cultivate thriving relationships will go well beyond those of the client. Each technician who may be performing sold work will need to be communicated to in a way that is building the relationship between you, remember everybody has a view on how things could be done. The more clarity you have on the contract in explanation of work to be performed the less verbal explanation will be required. Your relationship with dispatch will be essential for smooth transition from one potential opportunity to the next. The more effective you are communicating your next availability and or delays the stronger the working relationship will be, remember we all need each other to work as a team to reach and exceed our goals.

Requirements

Clean DMV record
Valid in homes sales license (CSLB)
Strong presentation and communication skills
Strong mechanical aptitude skills

Nice To Haves

Construction experience
Sales experience
Client service industry background
Plumbing experience

Responsibilities

Fulfill agreed upon schedule (see schedule agreement)
Provide prompt reporting to dispatch when in route to call, with expected duration of visit and immediately upon becoming available for next call (see and comply with dispatch policy)
Run plumbing service calls, diagnose plumbing systems and product failures (these findings must be clearly shared with clients)
Construct and explain options of correction and improvement
Use MCP price guide to formulate cost of options discussed
Open a dialogue regarding the Home Protection Plan and layout folder
Orchestrate the systems and safety evaluations with clients and assigned tech ((know and adjust to assigned techs strengths (you may perform systems and safety evaluations yourself))
Coordinate sold jobs with technicians and dispatch
Perform basic plumbing jobs, drain cleaning and use of video equipment
Fulfill Client Care Confirmation call process on agreements $5000.00 or greater
Communicate with Sales Manager potential return visits for options regarding systems and safety evaluation findings
Attend company meetings as scheduled
Maintain a clean DMV record
Maintain valid in home sales license with California State License Board
Learn and understand the roles of other sales people to fill in when the demand is greater than their capacity

Benefits

Continuing training and education with career advancement opportunities
Complete benefits package paid medical/vision, 401K with matching, paid time-off and breakfast/ drinks/ snacks
Gas paid, truck provided, launder uniform, 24 Hour Super Sports membership, and monthly bonuses

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume