Sales Consultant

David C. Cook•Colorado Springs, CO

40d•$25 - $31•Onsite

About The Position

David C Cook, a division of Cook Media Global is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship and worship resources to help Christians grow in faith and pass it along to the next generation. Also, a part of the Cook Media Global brands, Integrity Music, Group Publishing, and Fair Trade. The Ministry Sales Consultant is a full-time role that combines consultative sales expertise with a heart for ministry, responsible for driving growth and maximizing sales of curriculum products within an assigned territory. This position engages prospects and customers through proactive conversations via phone, email, and chat, guiding them through the process to ensure they fully understand their purchase while delivering an exceptional experience. More than sales, this role is ministry in action, helping churches invest in the right resources to support their mission. The ideal candidate is detail-oriented, customer-centric, self-directed, and thrives in a fast-paced environment while building long-term relationships that foster acquisition, retention, and commitment. This position is in our corporate office in Colorado Springs.

Requirements

3-5 years' experience in inbound and/or outbound telephone sales or call center
Bachelor's degree in business or related field preferred
Account management experience
Ability to make outbound calls, at a minimum of 55 per day with a proven track record of success with closing sales
Strong writing skills, including excellent grammar and spelling
Experience with a variety of software programs and applications on desktop and mobile devices is desired
Proficient at Excel, Word, MS Teams, and Outlook
Excellent verbal communication skills
Able to sit at a computer station, use repetitive motion on a keyboard, and wear a telephone headset for up to 8 hours a day

Nice To Haves

Knowledge of church ministry is a plus
Bilingual in Spanish and English desired

Responsibilities

Proactively make high volume daily outbound calls and/or emails to potential new direct and existing customers.
Promptly responding to leads by dialing outbound up to 50-75 dials per day.
Setting appointments with prospects to consult with them regarding the best products for their needs.
Meet or exceed all assigned sales goals by effective territory management of acquisition selling activities.
Establish new relationships with church and consumer decision makers to maximize future growth opportunities.
Process new order requests, create automatic orders on new accounts.
Document activities in database and communicate requests and/or customer comments to appropriate departments.
Continuing Education - Keep current on products, marketing offers, and web site.
Review and maintain up to date information regarding current policies and procedures, new products, special offers, current marketing initiatives and changes in existing products.
Effectively utilize technology platforms, CRM systems, order entry and other systems. Maintain and update as needed.
Work closely with the sales team members, providing consistent feedback and communication regarding shared accounts.
Collaborate internally with other sales team members and across departments to find solutions when issues arise.
Participate in marketing meetings and provide timely feedback on customer needs, suggestions and new ideas.