Yottaquest Sales Consultant - Have Fun Selling Tabletop Games!

Yottaquest Llc•Sharonville, OH

10d•$18•Onsite

About The Position

As a Sales Consultant at Yottaquest, you will join the current team in providing courteous and excited service to customers. Our consultants aren’t just cashiers, and you won’t be either! We offer a hands on, direct customer experience and you will spend most of your time on the floor giving knowledgeable, targeted advice and recommendations to customers. Sales experience is required, but we will teach you new abilities and skills about the games industry through fun and illustrative training. Our ideal candidate may have an interest in games, but has a passion for people and service.

Requirements

Resume with references
Cover letter
At least 18 years of age
Highschool Diploma or equivalent
Ability to lift up to 40 lbs. and climb a ladder when required to stock shelves
Ability to work on your feet for ninety percent of the day
Ability to work flexible hours, nights, Saturdays and Mondays
Ability to work alone and as part of an active team
Ability to handle large groups of people for long periods of time
Ability to manage confrontations and escalating issues
Attention to detail and the ability to multitask
Passion for being part of a team and collaborating with others
Passion for sales and engaging with customers
Adept social skills for starting, navigating and pausing conversations
Excellent reading comprehension and mental math skills
Comfortable with computers, technology, and troubleshooting
Enjoy learning new things and adapting behaviors to industry shifts
Ability to work at least 30-40 hours a week
3 years experience in a sales consultant or related position
examples: sales, serving, bartending, high-end retail etc.
does not include: Target, Walmart, Amazon, most big box or retail stores unless commission based

Nice To Haves

5+ years experience in a sales consultant or similar position
Expertise in Microsoft Word, Excel
Programming experience
Visual design or social media experience
Carpentry or Property Maintenance experience
Artistic or Video experience

Responsibilities

Provide exceptional customer service at all times
Interview customers to understand their requirements and shape personalized recommendations
Operate the register and assist in checking out customers and creating customer orders
Maintain a working knowledge of current and upcoming inventory
Answer calls and aid customers over the phone
Manage multiple customers at once through clear communication
Pivot quickly when new policies are put into place
Support the warehouse team in re-stocking and merchandising
Process customers from beginning to end or make a deliberate and detailed hand-off
Comfortably call dozens of customers for their special orders and subscriptions
Develop working relationships with customers and learn shopping habits
Help prevent loss of merchandise and maintain a safe environment
Clean sales floor, shelves, bathroom, and work stations as needed
Other tasks as required featuring your own unique special skills (design, carpentry, programming etc.)