Sales Consultant

Haverty Furniture Companies-posted 4 months ago
$55,000 - $100,000/Yr
Entry Level
Augusta, GA
Furniture, Home Furnishings, Electronics, and Appliance Retailers
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Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self-motivated, excelling individually while being a supportive team member. They contribute to overall store success and customer satisfaction, consistently meeting established sales goals.

  • Provide excellent service to our customers from contact through delivery and beyond.
  • Demonstrate professional verbal and written communication and interpersonal skills, as well as the ability to connect and establish relationships with a diverse group of customers.
  • Build relationships with customers both independently and in collaboration with our Interior Design Consultant who is offered through our complementary Design program.
  • Reinforce customer selections and assist in completing the look of their rooms.
  • Provide product, service, and finance expertise based on your customers' needs.
  • Utilize our company-provided tablets and proprietary technology for customer communication.
  • Engage with our clients by entering client information using Havertys customer relationship management system and provide professional follow-up.
  • Maintain your knowledge of a broad range of furniture styles and products.
  • Must demonstrate excellent organizational skills and ability to manage multiple customer communications simultaneously.
  • Positive and engaging personality.
  • Creative flair and energetic attitude.
  • Proficient in resolving customer objections and ensuring satisfaction.
  • Familiarity with a broad range of furniture styles and products preferred but not required.
  • Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred.
  • Relevant experience preferred but not required.
  • College education preferred, High School / GED or equivalent required; or 1-3 years of retail experience preferably in a commissioned sales position.
  • Interior Design is highly desired.
  • Paid comprehensive training.
  • Flexibility to draw pay between pay cycles with our Daily Pay Program.
  • 401K program with a company match of 4%.
  • Generous benefits package with premier medical, dental, and vision partners.
  • Paid time-off includes vacation, sick time, personal days, company holidays.
  • Ability to advance within the company if desired.
  • Opportunities to give back to the community.
  • Substantial associate discount on our quality merchandise.
  • Bonus program for Team Member Referrals.
  • Educational financial assistance.
  • Complimentary health and wellness program.
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