Sales Consultant-Pre-Owned Vehicles
About The Position
At Stivers Ford Lincoln, we believe in an upfront, honest, and simple car buying experience and we exceptional people to provide an extraordinary experience for everyone who steps foot on our lot. This opportunity is chance for you to take control of your future and your career. We pride ourselves on growing from within through training, mentorships, and self-motivation, and with the right attitude and work ethic, Stivers is the place to build your future. As a sales consultant, you will be part of a collaborative team assisting customers with their needs and assuring the highest satisfaction starting with the digital lead all the way through the delivery of the vehicle.
Requirements
- Team focused with a friendly, positive attitude
- Professional appearance and habits
- Experience in sales or customer service preferred but not necessary. Our training program teaches the Stivers way and sets you for success regardless of your background
- Knowledge of or ability to learn new technology, products, and services
- Microsoft products
- Video communication software
- Brand product knowledge
- Excellent verbal, written and interpersonal communication skills
- Strong relationship building mentality
- Work usage of personal cell phone for call, text, and video communications
- Ability to read and comprehend instructions and information.
- Excellent customer service skills
- At least 18 years of age
- High School Diploma or equivalent preferred
- Valid Driver’s License and clean driving record
- Must be able to submit and clean background check.
Responsibilities
- Respond to customer internet lead inquiries to set appointments and build a sales client base
- Engage customers with vehicle information and video walkarounds
- Welcome guests into the dealership in a prompt and friendly manner
- Navigate customers through the entire vehicle buying process from “Welcome” to “Thank you for your business!”
- Use industry-leading technology to effectively track customer interactions
- Become a brand expert to highlight vehicle features and options while making product recommendations
- Educate customers on financial products and financing options available to them
- Maintains professional appearance.
- Other tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
