The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
Responsibilities
Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis.
Participates in special events such as Boat Shows, Parking Lot events, etc.
Meets and exceeds pre-determined individual monthly sales goals.
Maintains a clean and professional work area.
Follows all Company Policies and Procedures.
Performs all other duties as assigned.
Requirements
High School education or equivalent experience.
Ability to calculate figures such as discounts and percentages.
Ability to communicate in a friendly and professional manner to our customers and other associates.
Ability to establish and maintain effective working relationships with Management, coworkers and customers.
Ability to operate computer system & Point of Sale register system.
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!