Sales Consultant - Boat & ATVs

About the position

The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. This position supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. The consultant engages all customers entering the department in a friendly and timely manner, meets with potential customers to determine their boating and or ATV needs, and provides necessary information to allow the customer to make an informed buying decision. The consultant maintains current product knowledge by using available resources, such as product brochures, the Internet, and product information training meetings. They also maintain awareness of advertised items, current pricing structures, and promotions, and adhere to all selling skills training and direction. The consultant works cooperatively with the Service Department to ensure seamless delivery to the customer and maintains complete confidentiality of all sensitive and personal information. They prepare the showroom each morning to ensure proper signage is in place per established presentation standards and that all products are clean, presentable, and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day. The consultant generates and manages leads and prospects in the provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow-up activities and daily tasks with customers before and after the sale. Participation in special events such as Boat Shows and Parking Lot events is also required. The consultant accurately completes all necessary paperwork required within the selling process and meets and exceeds pre-determined individual monthly sales goals, which will be based on employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required. The consultant maintains a clean and professional work area and follows all Company Policies and Procedures, performing all other duties as assigned.

Responsibilities

• Supports a strong commitment to world class customer service.
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and or ATV needs.
• Provides information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge using available resources.
• Maintains awareness of advertised items, current pricing structures, and promotions.
• Works cooperatively with the Service Department for seamless delivery.
• Maintains complete confidentiality of all sensitive and personal information.
• Prepares the showroom each morning to ensure proper signage and cleanliness.
• Generates and manages leads and prospects in the CRM tool.
• Participates in special events such as Boat Shows and Parking Lot events.
• Accurately completes all necessary paperwork required within the selling process.
• Meets and exceeds pre-determined individual monthly sales goals.
• Maintains a clean and professional work area.
• Follows all Company Policies and Procedures.

Requirements

• High School education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate in a friendly and professional manner.
• Ability to establish and maintain effective working relationships.
• Ability to operate computer system & Point of Sale register system.

Benefits

• Enjoy discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental insurance.
• Vision insurance.
• Voluntary benefits.
• 401k Retirement Savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.
• And more!