Sales & Client Relations Representative

Surface Experts of Northeast Philadelphia•Grand Rapids, MI

57d•$55,000 - $80,000

About The Position

Do you get excited about growing with a new business? Do you enjoy working with people but aren't in a job that suits you? Do you value autonomy and yet can thrive in accountability? A Day in the Life of a Surface Experts Sales Representative: https://www.youtube.com/watch?v=IHpE--Kcjog WE OFFER: Base Salary + Commission: Earn Bonus starting on day 1 Great Work/Life Balance: No required overtime, no nights, no weekends Time Off: Paid holidays and accruable vacation New Hire Training: Onboarding includes learning our comprehensive, proprietary sales technique Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving Small Business: Local business with an owner who works alongside the team each day Mentorship Opportunities: Ongoing sales skills and career development Dedicated Help Lines: Local Office Support; National Support Center to assist with client management details, saving you time ABOUT SURFACE EXPERTS Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. We take care of our most valued commodity... our customers and our staff! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. VISION To establish and lead a nationally recognized market for hard surface repair as an alternative to replacement or complete refinishing. MISSION Our mission is to develop outstanding teams by investing in strong relationships. Together, we work to solve our customers' problems by reducing the waste of time, money, and materials that end up in landfills. VALUES Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants

Requirements

Goal-oriented, self-starter, and energetic! Your efforts increase your income while utilizing support staff to assist in your success!
Enjoys working with other people;
Licensed to operate a passenger car and have a clean driving record & drug test
Professional, caring and service-minded attitude following the system set up by the company and owner
Readiness to work with a metrics-based, process-driven sales team

Responsibilities

Meeting with 10-12 contacts a day.
On-site visits, phone calls, and email follow-ups
Visiting a variety of industries including Property Management, Assisted Living & more.
Educating on Surface Experts capabilities and limitations
Validating level of Customer satisfaction and opportunities to improve
Earning the trust with our Customers through serving
Brainstorming and researching new customer opportunities
Memorizing sales scripts and role-playing practice We have the perfect set up for success!
Documenting sales activities in CRM; tracking a client from Lead, to Work Order and all the steps in between
Reporting data accurately daily/weekly
Planning and executing sales strategy for territory using pre-planned routes to save you time.