Sales Clerk/Customer Service

Ramsoft Systems • Austin, TX

411d • $39,520 - $41,600

About The Position

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills and have experience in a retail or grocery store environment. A positive attitude and the ability to work well under pressure are crucial for success in this position.

Requirements

• Strong communication skills, both verbal and written, to interact effectively with customers and team members.
• Experience with POS systems is preferred for efficient transaction processing.
• Basic math skills are necessary for handling cash transactions and inventory management.
• Bilingual abilities are a plus, enhancing communication with a diverse customer base.
• Previous experience in retail or grocery store environments is advantageous.
• Ability to supervise others while fostering a positive team atmosphere.
• Sales-oriented mindset with the ability to sell products effectively while meeting customer needs.

Responsibilities

• Greet customers warmly and assist them with inquiries regarding products and services.
• Process transactions accurately using POS systems, ensuring a smooth checkout experience.
• Maintain knowledge of current promotions, sales, and store policies to effectively assist customers.
• Assist in stocking shelves and maintaining inventory levels to ensure product availability.
• Handle customer complaints or issues with professionalism, striving for resolution and customer satisfaction.
• Supervise junior staff members as needed, providing guidance and support in their roles.
• Utilize basic math skills to ensure accurate pricing and transaction processing.
• Collaborate with team members to achieve sales goals and enhance the overall shopping experience.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed