Sales Center Manager

Baker Distributing Company•Lexington, SC

42d

About The Position

The Sales Center Manageris responsible formanaging sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment,partsand supplies. Thegoalof this role is to successfully manage the daily operations of allfacetsof the Sales Center.Essential Duties and ResponsibilitiesRepresent Baker as a leader in theindustryensuring maximum sales and profitability.Determineandmonitorinventorystock levels and manage merchandising of sales showroom.Manage inventory to ensure proper turns and minimum loss throughout the year.Keep abreastoftechnical developments and changes in product lines,monitorcompetitivethreats,and discuss proper response and reaction with Regional Manager.Responsible for Center's P&L.Responsible for recruiting, hiring,training,and leading a diversifiedwork force.Train and manage aworkforceincluding Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.Interact with customers, outsidesalespeople,and vendors.Conduct him/herself professionally and courteously in all aspects of interaction with contractors,customers,and employees.Coordinate Center training and Company/Center events.Adhere to all company safety protocols and procedures.Utilize personal protective equipment (PPE) asrequired.Report any safety hazards or incidentsimmediatelyto management.Participate in regular safety training sessions and drills.Ensure a clean and organized workspace to prevent accidents and injuries.Follow all guidelines for the safe operation of equipment and vehicles.Maintain a professional and safe demeanor during all customer and employee interactions.Oversee the implementation of safety measures across all areas within the branch.Perform other duties as assigned.

Requirements

High School Diploma or GEDrequired; equivalent experience may be considered.
Demonstrated experience with HVAC equipment in a wholesale distribution setting.
Background in sales, operations,purchasing, or inventory management preferred.
Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
Demonstrated interest in continuous learning, mentoring, and leadership.
Proficiencyin Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.
Proven success in managing and mentoring other employees whileestablishingthe Center's business goals.
A valid driver's license isrequiredonly if driving is an essential function of the role.
Strong interpersonal skills.
Excellent customer service mindset with the ability to developlong termrelationships.
Excellent written and verbal communication skills.
Excellent analytical aptitude with a proven ability to analyze/interpret data.
Strong and creative problem-solving skills
Ability to work independently and in a team environment.
Proactivelyseekscontinuous process and service improvements.
This role requires the ability to understand and communicate in English tocomply withsafety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.
Required to move parts and equipment weighing up to 50 pounds.
Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.
Operates computer and telephone equipment for extended periods of time.
Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery.
Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
Required tooperatewarehouse equipment such as forklifts and pallet jacks.

Nice To Haves

Bachelor's degree in business or related field preferred; equivalent professional experience may substitute.
Mechanical or technical experience preferred.

Responsibilities

Represent Baker as a leader in theindustryensuring maximum sales and profitability.
Determineandmonitorinventorystock levels and manage merchandising of sales showroom.
Manage inventory to ensure proper turns and minimum loss throughout the year.
Keep abreastoftechnical developments and changes in product lines,monitorcompetitivethreats,and discuss proper response and reaction with Regional Manager.
Responsible for Center's P&L.
Responsible for recruiting, hiring,training,and leading a diversifiedwork force.
Train and manage aworkforceincluding Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.
Interact with customers, outsidesalespeople,and vendors.
Conduct him/herself professionally and courteously in all aspects of interaction with contractors,customers,and employees.
Coordinate Center training and Company/Center events.
Adhere to all company safety protocols and procedures.
Utilize personal protective equipment (PPE) asrequired.
Report any safety hazards or incidentsimmediatelyto management.
Participate in regular safety training sessions and drills.
Ensure a clean and organized workspace to prevent accidents and injuries.
Follow all guidelines for the safe operation of equipment and vehicles.
Maintain a professional and safe demeanor during all customer and employee interactions.
Oversee the implementation of safety measures across all areas within the branch.
Perform other duties as assigned.