Sales Center Manager

POOLCORP•McKinney, TX

About The Position

The Sales Center Manager is an inspirational leader who has the day-to-day responsibility of managing a customer-focused, growth-oriented and profitable Horizon sales center. This position is the driving force behind the Center’s success – from employee morale to helping our customers' businesses thrive to increasing market share. The successful candidate owns the responsibility for supporting our customers’ success by having an operational focus, a bank of knowledge in either the irrigation, landscape or outdoor living industries and a passionate desire to lead a high-performance team to achieve its assigned business goals.

Requirements

1-2 years of experience hiring and managing 2 or more employees.
Experience in either the irrigation, landscape or outdoor living industries.
Flourishes in a fast-paced, customer focused B2B environment.
Excellent organization and communication skills.
Better than average operational and sales skills.
Strong business acumen especially with financials.
Previous experience managing to a budget using a P&L.
Strong computer and hand technology skills and the ability to learn and implement new programs and processes.
Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
Possess or ability to obtain forklift certification.
High school diploma or GED.
Must be 21 years or older to apply.

Nice To Haves

3-5 years of experience in distribution or warehousing.
Bilingual (English/Spanish) a plus.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

Responsibilities

Ensures a safe environment. Always. Our employee’s safety is our #1 priority.
Hires, trains, and develops a highly engaged team motivated to win.
Uses coaching and continuous feedback to develop team members to their highest career potential.
Delivers world-class customer service to business owners who rely on us to succeed. Always meets customer service metrics (i.e., speed at the counter) and receives top tier customer satisfaction scores.
Efficiently and effectively handles customer issues.
Manages the Center’s financials to the budget using the P&L (and other financial reports) to control expenses, increase margin and grow sales.
Drives the sales process to meet or exceed monthly and annual sales goals.
Ensures the Center’s operations meets company standards and meets KPIs. This includes inventory, facility, fleet and warehouse management.
Demonstrates substantial entrepreneurial spirit by identifying competitive opportunities to expand the Center’s product lines, customer base, sales per customer and market share.
Presents a clean, well-organized, well-stocked Center.
Controls shrink.
Carefully operates within the Company policies and procedures.
Assists in collections and cash management.