Sales Center Agent Bilingual Spanish & English

SmartStop Self Storage•Arlington, TX

12h•$16 - $18

About The Position

Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONES journey. SmartStop Self Storage is a diversified real estate company in the self-storage industry, operating in 24 states in the U.S. and three provinces in Canada. In addition, SmartStop was awarded: Newsweeks Best Customer Service among Storage Center companies three years in a row 2021, 2022 & 2023, Top Workplace of Orange County, CA in 2022 and 2023, and Reputations 800 Award in 2023. Come join a winning team! Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses and benefits.. Ready to join the best team members in the industry? Apply today! Starting at $16.00 - $18.00/hour depending on experience + Bonus Sales Center Agent Job Summary Bilingual in both Spanish and English (Dallas, Texas) Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions and taking payments. Sales Center Agents will make outbound calls to follow up on inquiries and rental reservations.

Requirements

Customer centric
Sales driven with a can-do attitude
Proficiency in both Spanish and English is required
Good computer skills
Excellent verbal, phone, and email communication
Ability to build relationships, (both internal and external)
Good problem-solving abilities.
Multi-tasking is a must
A dedicated, quiet, secure workspace free of distractions
Excellent internet connectivity
Ability to work weekends

Responsibilities

Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
Work with existing customers by answering questions, taking payments and resolving concerns.
Make outbound calls to follow up on rental reservations.
Meet personal/team qualitative and quantitative targets
Perform duties assigned by Supervisor(s).