Sales BDC Agent
About The Position
We are looking for a Sales BDC Agent to join our growing team. In this role, you will be the first point of contact for potential customers, helping guide them through the early stages of the car buying process and setting appointments for our sales team. This position is ideal for someone who is outgoing, organized, and thrives in a fast-paced, customer-focused environment. We are continuing to grow and raise the standard across our stores. That means we are looking for someone who brings energy, accountability, and a commitment to doing things the right way every time. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a focus on stability, growth, and long-term career development.
Requirements
- Strong communication skills with a positive, customer-first attitude
- Highly organized, detail-oriented, and dependable
- Comfortable working in a fast-paced, performance-driven environment
- Previous customer service or sales experience required (BDC or automotive experience preferred)
- Valid driver’s license with an acceptable driving record
- Ability to pass a background check
- Strong reliability and consistent attendance
- Comfortable working in a fast-paced, customer-focused environment
- Basic computer skills and willingness to learn
Nice To Haves
- Previous customer service or sales experience required (BDC or automotive experience preferred)
Responsibilities
- Respond to inbound internet leads, calls, and customer inquiries
- Schedule and confirm sales appointments
- Follow up with unsold customers and maintain consistent communication
- Track and manage all activity in Drive Centric
- Work closely with the sales team to ensure a smooth customer experience
- Support showroom traffic and overall sales efforts as needed
- Assist with dealership operations when needed, including helping move vehicles, keeping the lot organized, and capturing in-store customer information to enter into Drive Centric
- Stay organized and consistent with follow-up to maximize opportunities
Benefits
- Competitive pay based on experience
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off + paid holidays
- Employee discounts
- Career growth across multiple stores
- Locally owned and operated
- Technician Tuition reimbursement
- Community involvement and volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
