Sales Associate

J Crew • Lakeland, FL

102d • $13 - $15

About The Position

As a Sales Associate at J.Crew Factory, you will act as a brand ambassador, bringing your personal style, passion for the product, and welcoming energy to the sales floor. Your role will involve creating genuine connections with customers, helping them find their unique look, and collaborating with team members and managers to drive business success. You will be responsible for ensuring a seamless customer experience and embodying the brand's values of creativity, inclusion, and collaboration.

Requirements

• Make the best first impression by smiling, welcoming, and connecting with customers authentically.
• Love the brand and have a great fashion aesthetic.
• Create seamless, amazing experiences that customers can't stop talking about.
• Bring your best to everything you do and achieve your goals.
• Be flexible and ready to have fun along the way.
• Leverage technology while ensuring devices don't dominate the dialogue.
• Build productive relationships with everyone on the team and always respect each other.
• Be at least 18 years old.
• Be available during busy times, including nights, weekends, and holidays.
• Be able to bend, reach, stretch, and lift, carry, and move at least 40 pounds (18 kilos).
• Be able to regularly move around all store areas and be accessible to customers.

Responsibilities

• Drive sales by exceeding selling and service expectations.
• Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.
• Assist in store tasks to ensure customers always see the store at its best.
• Share feedback, insights, and ideas with the management team.
• Act in a manner that aligns with the company's values.

Benefits

• Competitive base pay and bonus programs
• Flexible days and hours
• Amazing merchandise discounts
• 24/7 free confidential help with personal and work concerns
• Personal and professional development
• Volunteer program, disaster relief funds, charitable matching donations
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit
• Paid time off, holidays, parental leave, disability leave, bereavement
• 401(k) plan with company matching contributions

What This Job Offers

• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees