Sales Associate

Total Wine & More • Town of Ballston, NY

95d • $15 - $22

About The Position

All store team members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part-time and full-time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as Service Team Member and will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role. You will Provide service, drive sales and encourage repeat business by engaging with customers, recommending products based on their needs, suggesting additional products or services, and answering inquiries. Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services. Participate in wine, spirits, and beer training to build product knowledge. Maintain knowledge of advertisements, promotions, and loyalty programs. Maintain safety and cleanliness standards across the store. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Complete cross-functional responsibilities as assigned and perform other duties as assigned.

Requirements

• High School Diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Strong interpersonal skills with a team player mindset.
• Interest or experience in wine and spirits retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Provide service and drive sales by engaging with customers and advising them on products.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol.
• Complete cross-functional responsibilities as assigned and perform other duties as assigned.

Benefits

• Paid time off
• Generous store discounts
• Comprehensive health care plans including medical, prescription, dental and vision
• 401k
• College tuition assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees