Sales Associate

Dufry Careers•New York, NY

2d•$21•Onsite

About The Position

Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience. Maintaining adequate stock level of all products carried in the stores, and maximize sales by efficiently receiving product deliveries, restocking of the stores and assisting in the daily operation of the store. Working at the Empire State Building

Requirements

Comply with company dress code.
Show passion and pride for The Brand in every area of responsibility.
Ability to lift at least 40lbs.
Execute 5 Customer Service Standards at all times:
Greet the Customer.
Offer assistance to each and every customer.
Ask Lifestyle Questions to Suggest Appropriate Product.
Provide quick and accurate service.
Thank the Customer each and every time.
Minimum 2 years retail experience (high fashion and electronics experience preferred)
Have open / flexible availability and be able to work evenings on weekdays and weekends
Work a full-time schedule

Nice To Haves

high fashion and electronics experience preferred

Responsibilities

Know individual and store sales targets for every working shift.
Engage customers on the selling floor with a focus on customer service.
Maintain high energy and professional manner at all times.
Solves customer problems and exceeds expectations in store.
Services multiple customers using outstanding Customer Service standards.
Responsible for name capture and customer relationship and after sales service.
Maintains the store environment, store organization and visual display and store sets.
Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
Effectively operate a cash register
Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
Be knowledgeable and familiar with the surrounding businesses/offerings within the facility
Communicate pricing, out of date and inventory issues with management
Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays
Assist with book inventory process (i.e., ordering, receiving, returns)
Perform related work as assigned
Be able to lift 40 pounds