Sales Associate

Joe Rizza Ford Lincoln•Orland Park, IL

5d•Onsite

About The Position

Joe Rizza Ford Lincoln is seeking a motivated and personable Sales Associate who is fluent in Spanish to join our team in Orland Park, IL. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to engage with a diverse clientele. This role offers an exciting opportunity to contribute to a dynamic dealership known for quality vehicles and exceptional customer experiences. The Automotive Sales Associate/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process. The most effective job descriptions use this section to show why the company is a great place to work. Describe your company's values, culture, mission, and any awards the team has won. You can also mention the type of cars you’re offering, the location of your showroom, and the sales success rate. After reading this section, job seekers should understand how your dealership stands out against the competition.

Requirements

Fluency in Spanish and English, both written and spoken.
Previous sales experience preferred, especially in automotive or retail environments.
Strong interpersonal and customer service skills.
Ability to work in a fast-paced environment and handle multiple tasks effectively.
Valid driver’s license.
High school diploma or equivalent; additional education is a plus.
Enthusiasm and high energy throughout the sales workday
Friendly, competitive personality, especially when handling objections & negotiating pricing
Strong customer service, communication skills, computer and basic math skills
Interest in training additional sales associates once you get up to speed and working in a team environment
Clean driving record & valid driver’s license

Responsibilities

Greet and assist customers in both Spanish and English, ensuring a positive and seamless sales experience.
Present and explain vehicle features and benefits to customers.
Follow up with prospective and existing customers to build strong relationships.
Work closely with the sales team and management to meet and exceed sales targets.
Maintain thorough knowledge of current inventory and promotions.
Assist with test drives and vehicle demonstrations.
Ensure all sales documentation is accurately completed and processed.
Offer assistance or direction to any customer who enters the car dealership
Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
Work directly with our employees and customers to develop relationships and help to enhance the sales process
Explain product performance, application, and benefits to prospective customers
Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses