Sales Associate FT - Monterey

GOODWILL CENTRAL COASTMonterey, CA
1d$17 - $18

About The Position

JOB SUMMARY Perform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.

Requirements

  • EDUCATION REQUIRED: High school diploma or equivalent preferred
  • LICENSE/CERTIFICATION REQUIRED: None.
  • EXPERIENCE REQUIRED: None; previous sales experience preferred.
  • KNOWLEDGE REQUIRED: Basic math ability.
  • Familiarity with Goodwill Central Coast’s mission and general Company and retail policies (this may be learned on-the-job).
  • Familiarity with electronic cash registers (this may be learned on-the-job)
  • Ability to communicate in basic oral and written English.
  • Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers.
  • Ability to tactfully explain decisions and present information clearly as it pertains to store policies.
  • Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures.
  • Ability to understand and accept directions and follow procedures.
  • Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries.
  • Ability to move hands and fingers quickly to operate cash register.
  • Ability to perform both repetitive and varied duties without loss of composure or efficiency.
  • Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy.
  • Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.

Nice To Haves

  • Ability to communicate in basic Spanish desirable.

Responsibilities

  • Greet donors and customers when they enter the store location and/or attached donation site.
  • Offer assistance and suggestions to customers in making product selections.
  • Become trained in cash handling and using the store cash register system.
  • Utilize training to complete customer transactions accurately while following all related procedures.
  • Assist with store opening/closing procedures.
  • Merchandise inventory on sales floor, following defined procedures.
  • Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
  • Assist with stock rotation and markdowns, as directed by the Store Manager or designee.
  • Prepare store donations and rotated merchandise for transfer to the central processing plant.
  • Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee.
  • May perform Donor services such as taking donations, documenting donation information and communicating with Donors.
  • Will perform duties related to daily sanitizing of store and donation locations.
  • May perform minor janitorial duties as required/assigned.
  • Store Associates may need to perform related duties not listed on this job description.
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