Retail - Sales Associate Oahu (FT/PT)

Honolulu Cookie Company

14d•Onsite

About The Position

Provides customer service, product knowledge and sales support for all customers that are consistent with the company’s standard and expectations. Strives to achieve the store and company’s goals/ objectives in service, branding, sales, productivity, and inventory management. Is the principal liaison between the customer and the store/company.

Requirements

High school diploma or equivalent
Represents the company brand image and shares aloha to all customers, business partners, and co-workers at all levels throughout the company
High level verbal communication abilities
Ability to read and understand various documents, forms, and reports
Effective customer and people interaction abilities
Able to add, subtract, multiply, divide, calculate discount percentages
Able to use a 10 key calculator
Able to accurately count money
Able to sit or stand and walk throughout the scheduled work shift
Able to lift and/or move up to 25 lbs.

Nice To Haves

Retail or hospitality sales experience preferred
Combination of education and experience in the service industry

Responsibilities

Adhere to and exemplify behaviors aligned with company core values:
We Work with Passion and Purpose (Ho'ohana)
We Choose to do What is Right (Pono)
We Work Together (Laulima)
We Care (Malama)
We Take Ownership & Responsibility (Kuleana)
Fosters a sense of teamwork and collaboration among team members by building an employee culture that is aligned with HCC Values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully
Meet and exceed the company’s service standards and sales goals on a consistent basis
Acquire the product knowledge information provided by the company to enhance the customer’s shopping experience
Spend time on the selling floor working with customers to assist them with their product selections by providing through product knowledge information
Create additional sales opportunities by promoting and suggesting other appropriate items
Consistently follow and abide by the company’s established register and cash handling policies and procedures
Participate with inventory management functions to include: the receiving procedures, transfer, pricing procedures, product counts and physical inventories as required
Actively participate and support the company’s safety and security standards at all times
Assist in meeting the company’s brand image and housekeeping standards
Attend and participate in store meetings, company training sessions as required furthering the development of skills to meet the company’s objectives
Other duties as assigned