Sales Associate

Petco • Holland, MI

1d • Onsite

About The Position

As a Sales Associate at Petco, you are central to the Pet Care Center experience, helping pet parents find the right products and solutions for their pets. This role involves creating a welcoming, safe, and engaging environment for all visitors. It is suited for individuals who enjoy helping others, are eager to learn about pet care, and thrive in a fast-paced, purpose-driven retail team setting. Petco is dedicated to improving lives by prioritizing pets and pet parents, fostering fun experiences, and encouraging teamwork and authenticity across its 1,500+ stores, hospitals, clinics, and distribution centers.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Nice To Haves

• Previous retail or customer service experience

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Support daily operational routines and task execution.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed