Sales Associate

Petco•Marlboro, NJ

2d•Onsite

About The Position

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience. This role involves helping pet parents find the right products and solutions for their pets, while creating a welcoming, safe, and engaging environment for everyone. Petco is a company dedicated to improving lives by doing what’s right for pets and people, guided by values like "Pet First," "Foster the Fun," and "Let’s Go!" With over 60 years of experience, Petco operates more than 1,500 stores, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers across the U.S., Mexico, and Puerto Rico. The company also founded Petco Love, which supports animal welfare groups and has helped approximately 7 million animals find homes. This position is ideal for individuals who enjoy helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Deliver consistent, courteous, and knowledgeable service.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.