Sales Associate

ACE Cash Express • Albuquerque, NM

13h • Onsite

About The Position

ACE Cash Express is seeking energetic, personable, and sales-oriented individuals to join their team. This role offers hourly pay plus bonus incentives to maximize earning potential. ACE empowers its sales associates, fostering a collaborative environment with opportunities for on-the-job learning and development. The company encourages employees to excel, strengthen relationships with customers, partners, and colleagues, and invests in a culture centered on people, service, career advancement, and unity. Sales Associates are expected to possess an entrepreneurial spirit, work independently, and take accountability for overall store performance. A key aspect of the role is building trust with customers through active listening, effective communication, and empathy, all while providing exceptional service and understanding the diverse range of financial products and services offered by ACE.

Requirements

• High school diploma or equivalent is required.
• Ability to work independently, embracing accountability for overall store performance.
• Ability to build trust with customers, listen actively, communicate effectively, and empathize with their challenges.
• Ability to understand the diverse range of financial products and services that ACE offers.
• Ability to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening.
• Ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed.
• Ability to occasionally lift and/or move up to 25 lbs.
• Ability to work 10-12 hours in a confined work area, contingent on state specific labor laws.

Nice To Haves

• Two or more years of retail experience.
• Proficiency in Spanish is welcomed in most of our markets.

Responsibilities

• Understanding customers’ unique needs and recommending appropriate ACE products and services.
• Communicating effectively with customers, empathizing with their challenges, and building trust.
• Providing exceptional customer service to foster lasting relationships.
• Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.

Benefits

• $800 Signing Bonus ($300 payable within 30 days after successful completion of 30 days of employment; $500 payable within 30 days after successful completion of 180 days of employment. Must be in good standing and on active status to receive payment.)
• Hourly pay plus bonus incentives
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Paid holidays
• Sundays off
• Flexible schedules
• Tuition reimbursement
• Short-term disability
• Long-term disability
• Basic life and AD&D (for full-time associates)
• 401k plan (all associates eligible)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED