Sales Associate

Petco • West Des Moines, IA

1d • Onsite

About The Position

Petco is a company dedicated to helping pets live their best lives, operating as "where the pets go and where the pet people go." With over 60 years of experience, Petco provides everything pets need from meals and toys to supplies and expert support. The company believes in nurturing the pet-human bond and operates over 1,500 stores across the U.S., Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco also founded Petco Love in 1999, supporting animal welfare groups and facilitating adoptions for approximately 7 million animals. As a Sales Associate, you are central to the Pet Care Center experience, assisting pet parents in finding the right products and solutions while fostering a welcoming, safe, and engaging environment. This role is suited for individuals who enjoy helping others, learning about pet care, and thriving as part of a team in a fast-paced, purpose-driven retail environment.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Nice To Haves

• Previous retail or customer service experience preferred but not required.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support store sales and service goals.
• Support daily operational routines and task execution.
• Support additional tasks and responsibilities as assigned.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed