Sales Associate - L'Oasis Pool Store - Full Time - Seasonal (Paris LV)

Caesars Entertainment•Las Vegas, NV

16h•Onsite

About The Position

JOB SUMMARY: The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchases. The Retail Associate receives, unpacks, folds, and puts away the daily deliveries of merchandise. He or she employs the selling techniques required for the position. The Retail Sales Associate ensures that the selling areas are neat and clean and comply with visual standards. All retail employees should be outgoing, upbeat, energetic, and reliable. ESSENTIAL JOB FUNCTIONS: Appearance Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Blouses and shirts should be buttoned to the top and name tag should be worn at all times. Customer Service: both internal and external customers Maintain customer service levels in accordance with Total Service standards Embrace the Spotlight on Service Acknowledge and greet guests with a smile Be knowledgeable about the Total Rewards program and the benefits it offers the guest Be courteous and create a warm, friendly atmosphere for the guest Be knowledgeable of the hotel property and the amenities it has to offer Assist guests in finding the product requested even if it means calling other stores Teamwork Communicate all daily activities to the next shift on duty Partner with fellow associates to create a strong team Communicate daily activities to the Supervisor on Duty Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule Sales techniques Promote the selling of merchandise and be able to upsell merchandise Develop an excellent understanding of the product assortment in all the retail stores in order to help facilitate the customer decision-making process Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers Register Operations Be knowledgeable on register operations Handle all payment transactions for customer purchases Endure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.) Comply with all cash management policies and procedures Report cash register malfunctions to the Supervisor on Duty Ensure money is not left unattended at any time Stock Management Receive, unpack, fold, and put away the daily deliveries of merchandise High-volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations Complete stock counts as requested Receive the shipments in a timely manner Merchandise in accordance with the planograms and notify the supervisor of any discrepancies List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers and customer requests Ensure there is an even balance of sizing within the soft line assortment Use good guest service to deter theft. Alert the Security Department if you witness a shoplifter Merchandising Work with supervisors to display inventory according to planograms Maintain visual and merchandising standards in accordance with company guidelines as set forth in the Visual Training Handbook Cleanliness Participate in store cleanliness by dusting and keeping all areas, including cash wrap, neat and uncluttered Ensure that the cash wrap is well organized and free of all handwritten notes Inform the Supervisor on Duty if there are any maintenance concerns (lights, etc.) Confirm correct signs are in place on sale items or special purchases Miscellaneous Assist with inventory twice a year Attend mandatory meetings and training sessions Complete job assignments as directed by the Supervisor on Duty Assist with associate sales, inventories, and special events as requested

Requirements

Must be 21 years of age or older.
High School Diploma required.
Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
Ability to obtain/renew all government-required licenses or certifications, specifically a TAM (Alcohol Awareness), and Health Card where applicable.

Nice To Haves

College degree preferred.

Responsibilities

Provide excellent customer service
Actively promote the selling of merchandise
Operate a cash register and handle payment transactions
Receive, unpack, fold, and put away merchandise deliveries
Employ selling techniques
Ensure selling areas are neat, clean, and comply with visual standards
Maintain customer service levels in accordance with Total Service standards
Acknowledge and greet guests with a smile
Be knowledgeable about the Total Rewards program
Be courteous and create a warm, friendly atmosphere
Be knowledgeable of the hotel property and amenities
Assist guests in finding products
Communicate daily activities to the next shift and Supervisor on Duty
Partner with fellow associates to create a strong team
Adhere to company guidelines on attendance and tardiness
Promote the selling of merchandise and upsell
Develop an understanding of the product assortment
Be knowledgeable about products and alert the Manager to customer needs
Be knowledgeable on register operations
Ensure necessary supplies are in place for the next shift
Comply with cash management policies and procedures
Report cash register malfunctions
Ensure money is not left unattended
Complete stock counts as requested
Receive shipments in a timely manner
Merchandise in accordance with planograms
List items needed for replenishment
Inform the Supervisor on Duty of overstock, slow sellers, fast sellers, and customer requests
Ensure an even balance of sizing within the soft line assortment
Use good guest service to deter theft
Alert the Security Department if you witness a shoplifter
Work with supervisors to display inventory according to planograms
Maintain visual and merchandising standards
Participate in store cleanliness
Ensure the cash wrap is well organized
Inform the Supervisor on Duty of any maintenance concerns
Confirm correct signs are in place
Assist with inventory twice a year
Attend mandatory meetings and training sessions
Complete job assignments as directed
Assist with associate sales, inventories, and special events