Sales Associate, Part-Time - LES

Reformation

5h•Onsite

About The Position

Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone, recognized as one of Fast Company’s Brands That Matter and a winner of a Best Carbon Footprint award. The company aims to be Climate Positive by 2025 and Circular by 2030, pushing the entire industry forward. Reformation is a global brand with over 50 stores and its own sustainable factory in LA, innovating across categories like accessories, swimwear, and sleepwear, and reaching millions through various campaigns. The company is mission-based, investing in an inclusive culture to foster innovation, growth, and belonging. At Reformation, every team member is passionate about building a company rooted in excellence. The Sales Associate role is customer-obsessed and sustainability-focused, utilizing technology to create a unique interaction between customers, employees, and the brand. The Associate is responsible for executing all efforts required to achieve individual sales goals.

Requirements

Experience working with a sales or retail organization and/or operationally intensive business
Ability to work in a fast-paced setting
Strong interpersonal skills and the ability to interact effectively with diverse personalities
Driven approach to take on new challenges with the self-motivation for your work and career
Available to work a minimum of 20 hours per week
Available to work a minimum of 3 days per week, weekends included
Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Responsibilities

Consistently meet and exceed sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
Help ensure that the store environment is inspiring and our product is easily accessible
Understand the core values and culture of Reformation and reflect these in all efforts
Maintain and uphold a professional, healthy, and productive work environment