Sales Associate

Petco•Baldwin, NY

1d•Onsite

About The Position

Petco is looking for a Sales Associate to join their team, helping pets live their best lives. The company prides itself on being a destination for pets and pet parents, offering an exciting career path, a welcoming environment, and a focus on wellbeing. Petco's core values emphasize putting pets first, fostering fun, and committing as one team. With over 60 years of experience, Petco provides everything pets need, from food and toys to supplies and expert support. The company operates over 1,500 stores across the U.S., Mexico, and Puerto Rico, along with Vetco Total Care hospitals and preventive care clinics. Petco also founded Petco Love in 1999, supporting animal welfare groups and facilitating adoptions for millions of animals. As a Sales Associate, you will be central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while maintaining a welcoming, safe, and engaging environment. This role is ideal for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail setting.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience.

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.